A Reflection on My Learning

Coming from a modest background in the countryside, I have been fortunate to have traveled to various parts of the world observing many rich cultures and traditions of humanity.   These travels were not only a mean to satisfy my inner urge to learn more about people across the world but also a sincere effort to observe how they find solutions to their daily life problems.I believe in strong traditional values of family and culture, and being hands-on in my approach toward different facets of life, including the problems faced by people around the globe.   Gaining an understanding of other people’s lives, in my opinion, is a way for me to find solutions for them when they feel that they cannot do so for themselves.Belonging to the countryside never stopped me from dreaming and knowing more about people.   Traveling has introduced to me an outlet where I can freely share my knowledge and experience with people whom I meet.   It has also helped me in understanding my own self much better.   According to Scott (2005), self-awareness is at the center of learning and development.In order to boost his career potential, each individual must understand himself, being aware of the kind of work he enjoys, and recognizing his strengths, weaknesses and skills, as well the effect that he has on others.   Self-awareness allows people to easily manage their own behavior apart from their colleagues or peers, while fulfilling the goals of the institution that they represent.   As a matter of fact, self-awareness lies at the very core of successful leadership.Who Are You?My family comprises of seven different nationalities, so it does not come to me as a surprise when I learn that people from different cultures may tackle the same problems dissimilarly.   Living in a multicultural environment since childhood has developed me as an empathetic and tolerant individual, who is always on the verge of trying something new.   I do not subscribe to the policy of Me Vs. Them.   As a matter of fact, I firmly believe in understanding other people’s perspectives and respecting the desires and fears that motivate their decision making.For this reason, I am confident that I could play leadership roles in institutions that must learn to manage diversity so as to enjoy the full advantages of the richness of human cultures and belief systems.   Diversity management has become a prominent issue in business practices and management theories around the world; and I consider myself in a privileged position as far as understanding this need of the contemporary organization is concerned (Whitfield & Landeros, 2006).Being different is not different to me.   Being a member of a multiracial and multicultural family, I am good at absorbing differences and devising my own ways to solve problems.   Hence, I believe that I could be highly useful for a variety of organizations in future.   Moreover, my interest in self-awareness has helped me to be conscious of my responses to different situations.Self-awareness also leads to self-acceptance, which, in my opinion, is an essential quality for a manager or leader to adopt (Hardingham, 2004, pp.48).Where Are You Now?I happen to be at a stage of life where most things are going according to plan.   My life is stable both personally and financially.   I spend most of my time with my boyfriend who shares many of my interests, such as fishing, hunting and camping.  The stability and support that I am experiencing at present has provided me with an opportunity to plan ahead for better things in life by simply moving forward and doing the things that I enjoy.   Being at a stage where I can take decisions regarding my life without fearing that something might go wrong has helped me in making correct decisions.   Secondly, I feel less pressured about managing mistakes at present, and this has helped me to increase my focus on the tasks at hand.What Do You Want To Do?Gandhi h ad stated, â€Å"Be the change that you want to see in the world.†   Inspired by these words, I would like to make a difference to the world not by sitting on the fence but actually working and bringing about the desired changes in myself.   There are a variety of problems faced by our human community, such as hunger, disease, violence, the negative effects of global warming, etc.; and I would like to help the world to a degree where I can see the desired changes in people and the world around me while I am still living in it.As mentioned previously, I am willing to be the change that I want to see in others.   For this, I would like to lead by example rather than being a desktop pundit.   Furthermore, I would not want to teach people to simply adapt to the circumstances that make them suffer.   Rather, it is essential for me to lead people to solve their problems, regardless of whether the problems are related to the management of diversity to reduce violence in th e world, or global warming.   In short, I would like to help people, depending on their needs at any given time.   

Malaysia Famous Food Nasi Lemak Essay

Good morning to lecturer and my dear classmate. Before I start my presentation, I would like to know something, do you all have your breakfast /lunch yet? Cause now, I’m going to make you so hungry. Now , I’m going to share with you all about Malaysia famous food . As we all know, Malaysia is a multiracial country with a population of about 20 million people, This also cause the making of different cuisine appear in this lands. Among all of the delicious cuisine. There is one most popular dish based on rice that mostly accepted by all ethnic groups of Malaysia. We all called it as, â€Å"NASI LEMAK†, As the largest ethnic group in Malaysia, Malay people have form out many kind of traditional food and drink. Among all of the local food, Nasi lemak is the most popular cuisine that have designed by them. Rice of nasi lemak steamed with coconut milk, it will be served with some peanuts, sliced cucumber, hard boiled eggs and a spicy chili sambal. Sambal is the main â€Å"soul† of the Nasi Lemak, to make a delicious Nasi Lemak, Sambal is so important. Different people prefer for different favour for sambal. As example, Malaysian Indian variety of the sambal tends to be a bit more spicy, and the Malay sambal in a nasi lemak tends to be a bit sweeter. Nowadays, Nasi Lemak can be served with a choice of different curries and it also can be served with other cuisine like, rendang meat, fried chicken, squid, and many-many other delicious side-order. Nasi lemak is not only popular in the ethnic of Malaysia, many tourist that visitor our country have try for this cuisine and been attracted by the delicious of it. Nasi Lemak of Malaysia have now become one of the delicious traditional food that famous among the worlds. This is all my presentation for today, thanks for listening and giving concentrate on my talk. Thanks you.

Bedrock Geology and Surface Processes in Wanapum Recreation Area Essay

Bedrock Geology and Surface Processes in Wanapum Recreation Area (Vantage, WA) - Essay Example From this paper it is clear that  the geologists determined the Frenchmans Spring member of Wanapum basalt formation, Columbia River basalt group from 17 sites through anomalous paleomagnetic in in my project area, which is Wanapum Recreation Area, located near Vantage, Washington. And also, there are have other member during the middle Miocene, such as Roza Member, Eckler Mountain Member. The Frenchmans Springs member is the most extensive member of the Wanapum basalt formation.  This study stresses that  the main stream is Sand Hollow-Columbia River in my project area. It is a straight channel of stream channel. The Columbia River is a perennial stream. It is a V-shaped and flows from north to south. And its drainage pattern is trellis. Its stream flows would increase on the winter, and would decrease on the summer. But the flows have changed relatively little for a several years. The primary aquifers of the CPRAS are the Columbia River basalt group (CRBG) and overlying basin -fill sediments. There is one aquifer is confined, which is fractured basalts, and unfeatured basalt made by overlying basin-fill sediments. The confining layer is unfeatured basalt. The aquifer is made by both fractured basalt and unfeatured basalt. According to the research, my project area is belonging to the Wanapum hydrogeologic unit, and it is composed mostly of basalt and interbed members of the Wanapum basalt, is in most of the north-central part of the project area.

Spa Resorts Essay Example | Topics and Well Written Essays - 3500 words

Spa Resorts - Essay Example The growth of resort based or singular spa-only industry has its specific general development, management and operation related issues. While measuring the growth of the spa industry, another significant purpose of this paper is to analyze the related issues of the spa industry. Definition of Spa ISPA (2013) defines spa as destinations dedicated to complete well-being via a range of professional services that boost the rejuvenation of mind, body and soul. Depending upon a client’s aims and what the client is expecting from a spa experience, he/she will inquire to find out the differences in spas and their offerings. For example, for a spa getaway that includes lodging and other provisions, cruise ship, hotel/resort and destination spas can be opted out. For a simple wax or single service, a day spa could suit well (ISA, 2013). Although there is no specific design layout for developing spas, but the hotel firm Marriott, for example, has fixed spa parameters for their properties . 'The Spa Book' provides spa design parameters and functioning guidelines for their hotels and resorts, and is also helpful to developers and the design team as they develop spas for Marriott-labeled properties. Properties must fulfill these stipulated parameters to project 'spa', as an added facility (Monteson and Singer, 2004). Parts of Spas/Resort-based Spas Some basic parts of a spa include: a welcome desk division of men's and women's locker rooms and facilities, and possibly an issuance welcome desk and a lounge bridging between men's and women's facility areas, which generally are equipped with a steam room, sauna, whirlpool, cool-dip pool and lounge (some spas enlarge it with a juice bar and/ or small cafe where wine and beer can be optionally served dry treatment cabins for massage and facials wet treatment cabins for services like body wraps and scrubs hydrotherapy cabins for baths and hydro-massages attended fitness studio with exercise machines an alternate exercise stu dio for classes retail store Parlor for hair, nails and, possibly for make-up (Monteson and Singer, 2004). Spas are confused generally with medi-spas, which are rising in numbers and are in great demand for offering medical procedures, such as Botox, cosmetic surgery, and similar other medi-spas. Historically, the purpose of spas is to offer preventive medical treatments like hydrotherapy, and mostly mix water-based routines with destination spa activities (e.g., healthy lifestyle behavioral changes or improvements) (Tabacchi, 2010). General Development, Management and Operation Issues As spa industry is not as traditional as other segments of hospitality industry, its development issues arise because of the general impression that spa visitors are niche clients belonging to affluent classes only, who can afford luxuries. This tendency affected the growth of spa industry initially, as a distinct entity, different from hotel/resort spas. Management and operation issues of spa industr y are not similar to the issues faced by tourism industry in general. General operations and management issues crop up in spas, as they are managed on the lines of traditional hotel and resort management strategies. Spa sales need different strategies for getting materialized, which are different from hotel and resort sale activities. There are time management issues, revenue management issues, and other related issues, emerging from various seasons’

Multiple Sclerosis Essay Example | Topics and Well Written Essays - 1250 words

Multiple Sclerosis - Essay Example Though the real cause of this disease is not clearly known, yet researchers are of the opinion that it occurs due to the abnormal response of the immune system in a person’s body and that such an abnormal response is triggered by a virus. According to researchers, the disease is neither contagious nor inherited but definitely genetic susceptibility plays a major role. Besides the virus, the other triggers include heavy metals, trauma and other environmental triggers. ‘There is no cure for MS, but medicines may slow it down and help control symptoms.’ (National Institute of Neurological Disorders and Stroke) To keep this disease under control even Physical therapy or occupational therapy would also help. In individuals suffering from multiple sclerosis, the immune system of the person is attacked by the immune cells that are sent out by the body to fight against bacteria and other viruses that attack the body. The immune cells lymphocytes, T-cells and killer cells, not only attack the myelin and the oligodendrocytes (oligo, few; dendro, branches; cytes, cells, but also destroy them completely. These killer cells not only attack the myelin but also consume it and damaging the myelin sheath, (the fatty insulation that covers the nerve cells in the brain and spinal cord.) The Myelin sheath is responsible for facilitating the smooth transmission of all the high- speed messages that travel between the brain, the spinal cord and the rest of the body. Therefore, when the Myelin sheath is attacked or affected, the messages cannot be sent efficiently and in many cases do not reach their destination. That is why Multiple sclerosis is called an autoimmune disease. Other autoimmune diseases are lupus and Rheumatoid arthritis. In multiple sclerosis, when the Myelin is attacked and destroyed, there is a gradual build up of scar tissue (sclerosis) occurring in multiple

IT Project Management Assessment. UMCDF Essay Example | Topics and Well Written Essays - 750 words

IT Project Management Assessment. UMCDF - Essay Example In this similar concern, the recipient of the Project Management Institute’s Project of the year 2012 award named Umatilla Chemical Agent Disposal Facility (UMCDF) has been taken into concern. In order to analyze about how the project management team associated with UMCDF exhibited exceptional and ethical project management practices, it has been viewed that the team ensured the following of various ethical considerations for successfully completing its project. Moreover, the team also made sure that there exist a proper, regular and an efficient flow of communications, so that no chances of biasness arises amid the members. The issue concerning safety has also given prior importance by the project management team linked with UMCDF as the people involved in the work process are completely new. Specially mentioning, the team can also be viewed hiring skilled as well as productive personnel in order to train the workers for building a strong interrelation with every member assoc iated with the project (Kerzner, 2013; Peterson, 2012). Thus, on the basis of the above discussion, it can be affirmed that the project manager or team linked with UCADF exhibited exceptional along with ethical based project management related practices by a certain degree. ... 2. Discuss the Role of the Project Manager or Team, The Organizational Setting, And the Recipient’s Approach to Project Integration Management, And Obstacles That Had the Potential of Adversely Impacting the Triple Constraints. The role of the project manager or team associated with UMCDF has been discussed hereunder. Technical: In general, the technical skill of a project manager matters a lot during a project life cycle. The technical quality of the project management team associated with UMCDF might basically include the activities of adopting, executing as well as developing effective planning to complete the project within prescribed time period (Blair, 2002). Transactional: This skill of a project manager is generally associated with managing the project work flow and performance. It basically includes formation of the project base and the guidelines that needs to be followed during the execution phase (Blair, 2002). This particular role might facilitate the team of UMCD F to attain PMI Project of the Year Award. Transformational: It is generally considered to be those leadership skills that must remain present in a project manager or in a project management team. Relating to UMCDF, it can be affirmed that the team performed quite well in terms of maintaining proper communication and relation with the co-workers resulting in making the recipient of PMI Project of the Year Award (Blair, 2002). It is to be affirmed that organization settings play a decisive part in the context of project management. In reference to the case of UMCDF it can be apparently observed that the project i.e. UMCDF had a proper organizational setting which helped to attain the award. This can be

Define the roles and application of management functions used by Research Paper

Define the roles and application of management functions used by today's healthcare managers - Research Paper Example Additionally, management organizes available resources that are essential in the provision of better health care (McConnell, 2006). Alternatively, there is the aspect of leading in making major decisions that affect both the staff and the patients in the health care sector. In other words, the management also pays a fundamental role of manipulating the behavior of the people. There are numerous ways in which the aforementioned functions apply to managing others. For example, planning helps the staff in setting priorities within a given time frame. These priorities help in meeting the set goals and objectives for the benefit of both the patients and staff. Additionally, in terms of organization, the functions enable the workers to work in teams for the benefit of completing several tasks at once (Seth, 2010). On other hand, in leading in decisions, the function is critical to motivate workers who are less productive in the company. Furthermore, it helps in the supervision of the workers during work to attain the expected goals. Similarly, it is imperative to observe that there are different roles of a health care manager and leader in the diversified health care industry. However, the most important function involves the organization of activities. This suggests that there is an organization of the planning and scheduling of goals in order to achieve desirable goals and objectives (McConnell, 2006). Organization also enables the manager to evaluate the performance of the both the workers and the progress of the home patients. This is through consultations and discussions that incorporate feedback and rapid response from the management. On that account, the most significant aspect related to health care management that I would gain by taking this class is the roles of organization and planning (Liebler & McConnell, 2011). This is because both roles work in harmony toward

Massege Essay Example | Topics and Well Written Essays - 750 words

Massege - Essay Example It has been the goal of all individuals within leadership during the entire process to ensure that the jobs that our firm provides are ultimately secure from the fluctuations of the market as well as any type of investment or product build out that has been engaged with. Unfortunately, due to the uncertain future that our firm faces, it has been decided that no further raises for the coming fiscal year can be considered. However, as has been said, the good news is that our finance department has alerted us to the fact that we will be able to retain all of the current positions that we have barring any unforeseen market forces. As founder and CEO, I would like to personally assure you that the freezes on salary will also be represented within the very highest levels of our firm as I will ensure that this directive is followed implicitly. Although it this represents a difficult period in our firm’s growth and development, it is my hope that this period will allow us to focus upon the new products and services we will be offering into the market. It has come to the attention of management that there has been in marked increase in the number of thefts occurring in and around the neighborhood in which our company is located. This spike in crime is not only unfortunately but represents a unique and identifiable level of danger to the employees that utilize our facilities on a daily basis. As a function of this uptick in crime, the firm wanted to make all employees aware that it has installed a monitored video camera system that monitors the parking lot as well as the lobby. Moreover, as an added way to help protect our most valued assets, the individual, the firm has also hired a part time security guard to watch over the parking lot after dark until closing hours. As always, it is necessary for all employees, regardless of what measures have been taken by the responsible entities, to watch out for themselves and for one another.

UDL Assignment Example | Topics and Well Written Essays - 250 words

UDL - Assignment Example Lesson ideas are well established by offering full plans, along with tips on introducing the topic, which would help someone to better understand how a topic should be brought up to students. Internet resources about poetry slams, including books and visual aid, supplement the lesson plans and offer extra material to be added, or to allow the teacher to tweak already existing ideas. By providing internet resources and online plans, the lesson is appealing to the modern learning style of using technology to assist comprehension. The chart of alternative methods is extremely useful in understanding how to better deal with children who have special learning requirements. Specific issues are addressed, and then are answered with possible suggestions, backed up by internet resources. Clever solutions are mentioned to deal with comprehension issues, such as using a text-to-speech tool on the computer to help students understand how to read or say certain words. This specific area of the ar ts is perfect for helping students with comprehension and reading techniques.

If all countries were democracies, there would still be war Essay

If all countries were democracies, there would still be war - Essay Example Does it follow then that if all the countries in the world were democracies, there would be no war pitting one with the other Is democratic peace possible I would argue in this paper that while there is still the possibility of war in this scenario, it is less likely to occur as compared to a scenario wherein undemocratic countries exist. My line of thinking would be what Achen (1986) called as the selection-effects argument. An analysis of conflicts would show that most wars pitted one form of regime with another and that democracies tend to win more often than other political systems. They do so because they are more careful in deciding whether to initiate war. They select their position by evaluating the effects and oftentimes democracies find wars as a risky venture. The studies of deterrence of Fearon (1994) and the democratic peace by Rousseau et al. (1996) point out the role that democratic electoral institutions play in limiting the possibility of war between democracies. ... However, I do not claim that this fear eliminates the possibility of war but it does show that only when they are sure of victory would democracies involve themselves. The crucial point is that when countries do become democracies, they become more efficient in waging war because they become more cautious and conduct more evaluations on the likeliness of victory. A good example of how this works was shown in the 1898 Fashoda Crisis when democratic France evaded war with the British after their evaluation have shown them they military inferior. This shows that democracies tend to be more peaceful and diplomatic with others because their political institutions constrain leaders from pursuing belligerent foreign policies. A second argument is that democracies practices freedom of expression and offer higher quality and quantity of information. There are many benefits from the abundance of quality information one of which is enabling government agencies to make better policies. This is possible because democracies allow for the vigorous discussion of alternative and provide for an open dissemination of ideas. A free press, one of the salient features of democracies, provides another deterrent for waging war. When the media has limited government control and censorship, they are more likely to expose the flaws regarding foreign and local policies and improve governance in the process. Statistical studies conducted by Snyder (1991) and Van Evera (1994) indicate that the propensity for foolhardy wars decreases as media censorship decreases. Reiter (1995) showed in an empirical study that media expositions pressure government officials to release higher quality and less biased information. In contrast, nondemocratic regimes have

Changes in Children- Birth Essay Example for Free

Changes in Children- Birth Essay Before six months the main reason why a child’s emotion and emotional expression is different is due to the brain not being fully mylinated. As the child ages past the first month, their frontal cortex begins to advance as increasing neurological development is starting and beginning to modify and transform the operations of the in-built emotional expressions (Wilson, 2003, p. 55). Suffering, pain, joy, fear and interest are among the first emotions that an infant express. These primary emotions are important as this is a child’s first way of showing and communicating with adults their needs. It is for the reason of communication we must look at our primary emotions as a human survival mechanism, as these are involuntary and in- built features all children are born with (Wilson, 2003, p. 55). All primary emotions are all expressed in the same manner, which raises the question as to whether emotions are all universal; that emotions are genetic, or that all cultures share mutual background features. There are 2 main theories on emotional development; discrete emotions theory and a structural approach (Wilson, 2003, p. 48). Izard, Tomkins, Ekman are the leaders of discrete emotions theory. These theorists proclaimed that emotion had 3 components; physiological, behavioural and subjective. These emotions where present from birth and could be seen by studying facial expressions of infants. The results and information these theorists where gaining agreed with Darwin that these expressions where the same in all culture and must be an in-built neural feature. As humans age our primary emotions network with cognition and form ‘cognitive affected structures’, this is how secondary emotions are developed discrete emotions theory (Wilson, 2003, p. 49). This theory can be applied to my own family, as recently there was a sudden death of my aunt, as a result we had family members calling from different parts of Australia and the world calling to offer their condolences and support to our family. This reaction to a death of a family member is universal. The structural development approach see’s development as holistic. This approach states that all systems interact with each other and the environment with emphasis on the social environment. The environment play a large factor in the development of children, but theorists cannot deny genetic is also a large contributor. Sroufe a theorist states that all emotions have antecedent. In Sroufe’s theory in the first 6 months of an infant’s life emotional ancestor can also be physiological states and not recognised as emotions, and that secondary emotions build from there (Wilson, 2003, p. 50). By the age of two, a toddler’s brain contains more neurons than an adult and has twice the amount of connections between these cells. It has been linked that that as a toddler’s brain contains more neurons that they need more rest then adults for their brain’s to function fully. During this time more neurons die and more connections are pruned throughout brain in the first three years of life than other stage of life. The leading element of the development of expressions of emotion in the child’s environment is the carer and the care the child receives. Emotional deprivation occurs when children who are not had consistent warm emotional relationships as a young child, this leads to their secondary emotions being weak. Children who have suffered from emotional deprivation are targets for exploitation and paedophiles as they have ‘affection hunger’ (Wilson, 2012 slide, 8) A child in the toddlerhood has additionally reached a point where they have developed a sense of self. The maturation of the frontal lobes and the limbic circuit in the brain is the cause for the development of a toddler achieving a sense of self. As a result of the toddlers sense of self they are able to show empathy and can affectively communicate and label their emotions to their peers and adults. This allows a child to say ‘I am mad or sad’ instead of crying and having a tantrum, although toddlers still react in this manner they can communicate there emotions more effectively (â€Å"Emotional development†, 2006,. ara 7). From two to six years of age is early childhood. It is at this stage in a child’s life they have developed motor skills that enable them to become more self-sufficient and self-controlled. Children are creating friendships and being more engrossed in playtime such as; painting pictures which creates symbolic expression. There is an incr easing need for the carer to engage with the toddler by conversing and meeting the child’s social, cognitive and emotional needs, their perspectives, and interests. The child’s ability to tell stories is a way of understanding their perspectives (â€Å"Hearing young children’s voices,† nd, p. 19). Through a greater understanding of the world around them a child develop and understanding that the world didn’t revolve around them and that nothing was as simple as they one thought it was. During the age of 2-6 most children attend preschool, which gives young children a great understand about display rules. By attending preschool it gives young children an understanding about how to express their emotions in an appropriate way in all contexts of life ranging from family, school and society. Toddlers may learn how to appropriately express their emotions but influences from their family still have a great impact on their expression. The preschool is a system, with rules, boundaries, and expectations. It is important for children to know where they stand and by placing them in a system such as preschool whilst they are developing their emotional expression allows them to shine. For children in good environments the control of emotional expression accelerates from 3 to 5 years (Wilson, 2003, p132). From the age of six to eight children become aware of the difference between expressing emotion and feeling it. This affectively allows the child to manage their emotional expression by reflecting on their emotions; this is an emotional coping skill children learn in order to avoid negative attention or experiences such as bullying. Although, school age children are becoming more exposed to the wider world new challenges are arising such as, fears of failing or poor academic result in school as many children are put under presser from parents to achieve high grades (Berk, 2009, p. 410). When the child reaches ten years of age their expression of emotions is likely to have significantly enhanced. At this age most children have developed a set of techniques for controlling their expressions of emotion. General strategies are problem centred coping, they are able to identify the challenge, asses and solve issues that may arise. If problem solving is not successful the child may adopt emotion-centred coping that is private and internal (Berk, 2009, p. 410). An external influence has also been heightened during this period such communicating with their peers on how to deal with the situation. Children at this age are able to justify circumstances and actions or â€Å"reconstruct scenarios to make them seem less upsetting emotionally† (â€Å"Emotional development†, 2006,. para. 11). By age eleven, the child has began to integrate inner standards of excellence and good behaviour with self-conscious emotions; their internal strategies are starting to be utilised for self-regulating, and a shift from problem centred and emotion centred coping has taken place and there social etiquette of expressing emotions has improved (Berk, 2009, p. 416). In adolescents emotions are still forming. Most children reach adolescence rom eleven to twenty years. During this time an adolescent is trying to create distance from their family and form their independence. Peer pressure may appear to be irresistible regardless of the adolescence’s inner feelings, as it full fills their need for acceptance and desire to ‘fit it’. Emotional expression and even the adole scence’s inner feelings may alter on the way they react to certain stimuli or events, when in the context of groups, this can be seen in how a adolescent reacts on a school excursion to how they react out with their peers on the weekend at a movie theatre. Wilson, 2003, p. 176-77). Young adolescences’ endure peer group contexts where their expression of emotion is displayed in the environment of peer norms. Each child is an individual as they have been brought up in different backgrounds. In turn their fundamental feelings have been restricted although they have acquired the display associated with emotion. In example some adolescences may display in anger in what they have seen of anger, with the increase in aggression used television shows and in movies adds to the range of anger an adolescent cane use (Wilson, 2003, pp176-77). In certain circumstances some adolescences exhibition emotions that they may not feel or more emotions than felt, this is present in children of younger age groups but, is more dominant in adolescences. Adolescence is known as a period of storm and stress. Social, cognitive and environmental factors are a large contribution of how the adolescences expression of emotion will inevitably mature. During adolescence the social problems become more complex and they chose to talk to their peers to offer help to overcome this situation (â€Å"Emotional development†, 2006,. para. 12). Children who have been deprived have complex expressions of emotions, and on top of the struggle with complicated emotions that arise during adolescents put’s these children at greater strain. Adolescents according to Piaget are self- focusing. Piaget believed that during adolescence a new form of egocentrism formed as adolescents could not separate the difference between their thoughts and others thoughts. There were 2 main ways this could be explained, through self-audience and personal fable. Self -audience is when an adolescent believes they are the emphasis of everyone’s attention. It is through self-audience that adolescents may feel extremely self-conscious and aware of themselves. Self fable is when an adolescent feels that people are always giving them attention and watching them, this is similar to what a toddler may think but by this stage an adolescent should know that they can not always be the centre of attention. When an adolescent is not receiving they believe is due it leads to them being upset and moody. (Berk, 2009, p. 252) As human beings everyone develops their emotion expression at various time of their life. As we age and mature so do our emotions and expressions, how an infant reacts to a range of emotions compared to a 20 year old will be absolutely different, this may be due to the culture they have been brought up in or they have learned display rules. As seen throughout this essay emotional development does not occur in isolation but in some rare circumstances it does, there are many cognitive, neurological and behavioural influences interact with emotional, social and cultural influences. References Berk, L. (2009). Child development (8th ed. Person International Edition Colman,A. (2009), Oxford Dictionary of Psychology. Oxford: Oxford University Press Emotional development . (2006). Retrieved from http://www. education. com/reference/article/emotional-development/ Hearing young children’s voices, (n. d). Retrieved from http://www. children. act. gov. au/documents/PDF/under5report. pdf Wilson, L. (2003), The Emotional Life of Children. National Library of Australia: Charles Sturt University. Wilson, L. (2012). Lecture3: dependence needs of children [PowerPoint slides]. Retrieved from in class on the 17/07/2012

Analysis of Airline Industry In India

Analysis of Airline Industry In India In India 454 airports and airstrips which includes Operational, Non Operational, Abandoned and Disused Airports.from which 127 are owned operated by AAI. In India also have 16 international, 7 custom airports and 28 civil enclaves. Scheduled domestic air services are available only from 82 airports. In May 2007 to May 2008 there was remarkale growth of nearly 20% and the figure increased upto 25.5 million is domestic 22.4 million is international passengers.which was highest in the world. The Growth Rate Projections for next 5 yrs will 15% p.a of Passenger Traffic and 11.4% p.a of Cargo Traffic History In 1911 first commercial flight was airmails from Allahabad to nani (10 km) and in 1932 the aviation department of Tata sons ltd was established. In 1938 Tata airlines was established and after 8 years in 1946 Tata Air Lines converted into a public Company and renamed Air India Limited In 1948 Air India International was incorporated and in 1953 Nationalization of Aircraft Industry was established. At that time Air India was serving the international sectors and Indian Airlines was serving domestic sectors Other domestic airlines are Deccan Airways, Airways India, Bharat Airways, Himalayan Aviation, Kalinga Airlines, Indian National. In 1986 Private Sector Players permitted as Air taxi operators.These players including Jet, Air Sahara, NEPC, East West, In1990 Open sky policy was made came into existence. In 1995 Private Carriers permitted to operate scheduled services. 2005 was the phase of competition and low-cost carriers was entered into the market. In 2007 Indian Airlines was merged into Air India.and Jet Airways acquired Air sahara. In 2008 Kingfisher was acquired 49% stake in Deccan Aviation. Regulatory Authorities Ministry of Civil Aviation was responsible for the formulation of policy, development and regulation of Civil Aviation. Its functions also extend to overseeing airport facilities, air traffic services and carriage of passengers and goods by air. Directorate General of Civil Aviation (DGCA) was promote safe and efficient Air Transportation through regulation and proactive safety oversight system. Bureau of Civil Aviation Security (BCAS) was the regulatory authority for civil aviation security in India Airport Authority of India (AAI) who accelerate the integrated development, expansion and modernization of the operational, terminal and cargo facilities at the airports. Policies Open Sky Policy means to liberalize the rules for international aviation markets and minimizes government intervention. It is 100% for green field operations and 74% for existing airports and 100% with special permissions. In this policy 100% tax exemptions for 10 yrs.Airlines In domestic airlines was 49% and 100% for NRIs and 74% in cargo non-scheduled airlines. Kingfisher airlines The Chairman of Kingfisher airlines is Dr Vijay Mallya and also CEO of Kingfisher Airlines. The Kingfisher Airlines Limited launched scheduled airline services on May 9, 2005 with 4 daily flights between BOM BLR and one A-320 aircraft. In Kingfisher airlines there are tools for mood lighting such as web chat, inseat plugins for music, liveTV with 16 channels on each seat Kingfisher airline provide 100 percent online ticket and many companies are following this. The Kingfisher Airlines family will consistently deliver a safe, value-based and enjoyable travel experience to all passengers. SWOT Analysis Strengths It is the first airline with full new fleet of aircraft. It provide Quality hospitality to customers It have already training academy. Kingfisher have UB group backing for raising financing. It is well capitalised airline, prepared to take losses. It have experience to better handling of employees and staff; less centralised style of functioning. Weaknesses Chairmans people skills are better but employees have to work very erratic hours. It provide service delivery only in metros and other big cities. It is yet not in profit position. Kingfishers ticket pricing is also very high. Kingfisher is yet to build itself into an organisation; structures yet to fall in place. Opportunities The non penetrated domestic market.Kingfisher entre into the market at that time when the less competitors are taken place. International market Untapped air cargo market Expanding tourism industry It is the expanding tourism industry mostely foreigners travel through aeroplanes this is the company opportunity which the company take profit as much as possible. Threats Due to increase in the number of Competitors the company threat increase day by day. Infrastructure issue. Fuel price are increasing constantly this is the main threat for the company because the company cost increases and profitability decreases due to this. Economic slow down Promotion and sponsorship declining PESTEL ANALYSIS POLITICAL FACTORS 1) Open sky policy 2) FDI limits: 100% for Greenfield airports 74% for the existing airports 100% through special permission 49% for airlines. ECONOMICAL FACTORS 1) Contribution to the Indian economy-since the industry is operating in Indian economy,the revenue generated by the company adds to economy 2) Rising cost of fuel-the fuel price is rising because the subsidies govt is providing are being taken off. 3) Investment in the sector of aviation 4) The growth of the middle income group family affects the aviation Sector-in todays world with increasing income of middle class,people prefer to go by air because it saves time at is all new a different experience. SOCIAL FACTORS 1) Development of cities leads to better services and airports-metro cities first had airports but with development of the country new airports are being built up. 2) Employment opportunities-the aviation sector provided a lot of employement opportunities because the industry is so vast that a lot of people can be employed 3) Safety regulations. 4) The status symbol attached to a plane travel TECHNOLOGICAL FACTORS 1) The growth of e-commerce and e-ticketing is now adopt the airline companies for the facilities and services to the customers. 2) Satellite based navigation system is the most advanced technological factor. 3) Modernisation and privatisation of the airports. 4) Developing green field airports with private sector for example in Bangalore the airport corporation limited. ENVIRONMENTAL FACTORS The increase in the global warming due to increase in the number of aeroplanes flying in the air.this makes bad effect on our atmosphere. 2) The sudden and unexpected behavior of the atmosphere and the dependency on whether. 3) Shortage of the infrastructural capacity 4) Tourism saturation. LEGAL FACTORS 1) FDI limits 2) Bilateral treaties 3) Airlines acquisitions and the leasing cost. Jet Airways Jet Airways founded in 1993 and the Chairman of jet airways is Mr.Naresh Goyal.The Headquarter of Jet Airways is situated in Mumbai. It is the Countrys second largest international airline and the largest domestic airline. Its Primary hub is Mumbais Chaatrapathi ShivajiAirport and Secondary hubs are Bangalore, Brussels, Chennai, Delhi,Hyderabad, Kolkata and Pune. In April,2007 Air Sahara acquired the JetLite.but now JetLite integrated into Jet Airways. Is primary Segments are Domestic International and Customer Segments are First class, Premiere(Business) class Economy class. Its Target Segments are Business class.The Business travelers contribute 48% of passengers 66% of revenues and they ready to pay higher prices, last time booking and dont like transit. The Economy class leisure travelers, prefer low cost airlines, ready for transit if there is cost advantage and have large % of passengers. The Yield Management Technique was adopted in which Positioning take place(High value for High price) Unique Selling Price which make Customer relationship and Punctuality. SWOT Analysis Strengths Market driver-jet airways is known as a renowned company in airline industry, including airline domestically and internationally Experience exceeding 14 year-the company has now established its steps in the airline industry and has achieved a big experience. Only private airline with international operation-now adays new international entrants are entering into market,but jet airways were once upon a time to be the most reputed international airline industry. Market leader-leader of the airline industry,with kingfisher bieing the most big rivaler. Largest fleet size-at airport the largest fleet which we can observe is of jet airways. Weaknesses Loosing domestic market share Old fleet with average age around 4.79 years Scope for improvement in in-flight service Weak brand promotion Opportunities Untapped air cargo market-jet airways has now till not focused on cargo industry which is developing day by day as more nad more exports and imports are increasing with every passing day. Scope in international service and tourism-the jet airways focuses maximum on domestic market and there is large opportunity for the jet airways to step at a boost level in international market. Threats Strong competitors-now adays new entrants like kingfisher,Lufthansa airlines are expandind there fleet into the industry both domestically and internationally. Fuel price hike-day by day there is a price hike in fuel but the major effected are customers since with increase in price of fuel,the price of air fare automaticaaly grows up.the loss is also faced by the airline because the ratio at which the fuel price rises comparitevely the price of tickets do not rise Overseas market competition-at an international level more and more companies are entering the airline industry due to high margin profit. PEST Analysis Political Issue License issue for international operation Infrastructural constraint ATF price policy Economic Effects Rising income level Reduced fare but yet not enough Social Effects Sound Pollution Plane hijacking 9/11 Incident Technology Effects Modernization of aircrafts Modern technology like CAT3 and ILS 4Ps Price Economy Club Premiere Fare Discounted fare for senior citizens defense personnel Advance Passenger Excursion/ APEX Fares One Fare Night Saver Fares Check Fares US Dollar Fares Visit India Fares Place Place of Service Aircraft Various Destinations PromotionOffers Companion Free Offer, One Fare, Concessional fares, JetPrivilege Offers, Jet Airways Citibank Credit Cards, Corporate Deal Offers, International Specials, Camp Rock contest, Festival specials, Student specials, Surprises etc. Advertising and Branding Hoardings Brand Ambassadors Sponsorships Event Organization Process People Processing People physically enter the service system to receive the service. Aircraft is the service factory where service is delivered. Possession Processing Cargo Luggage Courier Physical Evidence Services cape Services cape usage Interpersonal Complexity of Services cape Elaborate Flight Offices Org. Ticket Booking Agents Virtual Services cape Jet Airways Performance Jet Airways annual Revenues is Rs.9481.5 crores in 2007 to 2008 and Rs.7401 crores in 2006 to 2007. Profit (Loss) After Tax Rs.253 crores loss in 2007 to 2008 and Rs.27 crores profit in 2006 to 2007. All Other Domestic Players showed loss in 2006-07.

Modernisation of the Royal Mail

Modernisation of the Royal Mail This report has been conducted to investigate and critically evaluate the modernisation of the Royal Mail. In doing so it will analyze the organisations activities and conduct using theory to discuss its impacts. 2.0 Objectives Investigate how modernisation was planned and implemented and evaluate its effectiveness Identify and deal with resistance factors to the change Clarify how to establish when the planned change has been completed and how its effectiveness should be measured 3.0 Introduction Organizational change Significant organizational change occurs, for example, when an organization changes its overall strategy for success, adds or removes a major section or practice, and/or wants to change the very nature by which it operates. It also occurs when an organization evolves through various life cycles, just like people must successfully evolve through life cycles. For organizations to develop, they often must undergo significant change at various points in their development. Thats why the topic of organizational change and development has become widespread in communications about business, organizations, leadership and management (McNamara, 2010). This is confirmed by Richard Whittington and Michael Mayer (2002) argument that adaptive reorganization, the ability to redesign structures frequently, is now critical to organizational performance. Organisational change has three models (Jawad, 2010): Incremental Change Model The Incremental change model states that individual parts of an organisation deal incrementally and separately with one problem and one goal at a time (Burnes 2009). (Jawad, 2010:19) Punctuated equilibrium Tushman and Romanelli (1985, cited in Passmore Woodman, 2005, p207) state this model assumes that fundamental organizational change occurs in short periods of discontinuous, revolutionary change , which punctuates long eras of relative stability typified by incremental, convergent changes (Tushman Romanelli, 1985) (Jawad, 2010:20) Continuous Transformation model of change Only by continuous change and adaption will organisations be able to be aligned with their environment and thus survive (Burnes, 2009:354) (Jawad, 2010:21) History of the Royal Mail The Royal Mail was reorganised in the 1930s and again in the 1960s. Eventually it became a public corporation in 1969. Restructuring continued in the 1980s and 1990s, with the separate telecommunications section being privatised in 1984. In 2001 the Post Office became a public limited company (PLC), named Consignia which was replaced by the Royal Mail brand in late 2002 (Royalmailgroup.com, 2010). The company primarily operates in the UK. It is headquartered in London, the UK and employs 193,000 people. The group recorded revenues of  £9,179 million during the fiscal year ended March 2007, an increase of 1.4% over 2006. The operating loss of the company was  £10 million during fiscal year 2007, as compared to the operating profit of  £145 million in 2006. The net profit was  £286 million in fiscal year 2007, a decrease of 27.6% as compared to 2006 (Datamonitor, 2008). 4.0 Reasons for change Transportation costs Paul Bateson, Royal Mails managing director, logistics, said: There is a marked difference between the price we believe we should be paying for rail services and that which was on the table. Quite simply, other forms of transport can give us the same benefits, in terms of flexibility and quality, but at a lower cost (Independent.co.uk, 2003). Inefficiency The Royal Mail is the third most inefficient postal service operating in the UK with an estimate of 40% less efficiency . The European couriers already have automatically sequencing machines which sort 90% of the letters they deliver at operates at a lower costs whilst the Royal mail operate a walk-sorting and walk-sequencing procedure which only sorts 70%. (Hopper et al 2008:47). Competition The Royal mail faces competition from the digital media. The royal mail reported losses of  £500 million in 2007-08 (Hooper et al 2008:48) Technology This has led to reduced volume of sales (Hooper et al 2008). The way in which customers communicate has altered to online, email, mobile telephony, text messaging and digital broadcasting as they have low marginal costs, flexible and faster. It is estimated that the substitution from postal to alternative digital media reduced its operating profits by  £500 million in 2007/8 (Hooper et al 2008:48) (Hooper et al, 2008:9) Pension Deficit Royal Mail  has a found a  £10bn black hole in its retirement postbag, the biggest pension deficit in UK corporate history (guardian.co.uk, 2009). (Hooper et al 2008:55) Universal service The universal service is important to the UKs economy as it enables trade (Hooper et al 2008:3) in 2008 Royal Mail reported that the universal service had made an operating loss of  £100 million. Strained relations In 2007 over 67,000 employee days were lost as a result of industrial action (Hooper et al 2008:56). The consequence of this was the loss of contracts including Amazon (Guardian.co.uk, 2009). Working practises The organizations working practises are outdated, as a result act as a barrier to their efficiency (Hooper et al 2008:51). The employees are able to finish their morning rounds up to three hours early (Hooper et al 2008:51) and continue to be paid until the end of their shift. 5.0 Lewins group dynamics Lewin research in this area has been cited as one of his best-known research topics.  In this study Lewin, along with Ronald Lippitt, looked at the effects of democratic, autocratic, and laissez-faire methods/styles of leadership on group structure and the behaviour of group members.  Results showed numerous insights into group structure.  Also groups with efficient change that occurred in democratic ways lead to superior group results.  Ã‚  Superior results were found with the basis that as all individuals can participate and become an identifiable part of the group, change is more easily accepted (Kariel, 1956). Groups that contained more authoritarian structures were found to be more rigid, hindered creativity and lead to dysfunctional decision making processes.  Groups that contained laissez-faire styles were found to be very inefficient and unproductive (Daniels, 2003). Overall results of these three leadership styles showed that democratic leadership styles lead friendliness, conscientiousness for group members, and more originality than the other leadership styles (Buchanan et al, 2004).  Ã‚  Autocratic and laissez-faire groups showed significantly greater amounts of discontent, hostility, scapegoating, and aggression than the democratic leadership style. Lewin concluded that changes resulted not from individual differences but from group dynamics.  Ã‚  He also emphasized need to facilitate and guide change, as autocracy is imposed on individuals, but democracy is learned (Smith 2001).   With the Royal Mail being under the control of the UK Government it can be argued that they are subjected to a more authoritarian leadership structure. Unlike a corporate business organization where decisions are made by senior management, in the Royal mail decisions must be made in consideration of the UK budget, strategies and actions are all subject to parliament, leaving management in the Royal Mail with lesser powers to do their job. 6.0 Planned Emergent change Lewins (1951) three-stage model of unfreezing, movement, and refreezing often underlies planned change. This planned approach to change is long established and held to be highly effective by many (Burns, 2004), but it has been criticized at least since the early 1980s (Kanter, Stein Jick, 1992). Firstly it tends to ignore that environmental factors in which an organization is situated may be inconsistent with planned change initiatives, apparently assuming that organizations can move in a pre-planned manner from one stable state to another (Bamford Forrester, 2003) in ways that are not strongly impacted by outside factors. Royal Mails initial efforts to implement change were of a planned nature, Weick (1999) suggests that organization change is a more open-ended and continuous process than a set of pre-identified self-contained events. Emergent change emphasizes that change should not be perceived as a series of planned linear events within a given period of time. Rather, it is best viewed as a continuous, open-ended process of adaption to change circumstances and conditions (Burns, 2004). 7.0 Resistance to change Where change is incremental and aims only at organisational realignment, it can be viewed as adaptive. Where such incremental change is more punctuated, but still aiming at organisational realignment, it is known as reconstruction. The process of reconstruction is more likely to result in employee resistance than adaptation because such significant changes in business processes could negatively impact upon the roles of some employees. However, unlike transformational change, whether this happens incrementally or in a punctuated fashion, adaptation and reconstruction are less likely to have either an organisation wide impact on employees or require a paradigm shift in thinking. Evolution and revolution, on the other hand, do require such a shift because they can involve significant shifts in organisational culture and may also have deep impact on job roles and even redundancies (Balogun and Hailey, 2004). The change plan suggested by the Independent Review of the Royal Mail involves the political separation of the Royal Mail to provide it will commercial confidence, the separation of the Royal Mail from the Post Office, the transfer of the Royal Mail Groups pension risk to the government, a strategic investment in modernisation, and the use of a strategic partnership between the Royal Mail and a private sector firm to help bring about the change process. This is clearly indicative of revolutionary change, such that it is no surprise that not only are the forces for and against very strong, but they are equally matched between those desiring changing (management) and those opposing it (employees and their representatives). To effectively manage employee resistance to change at the Royal Mail, a number of solutions can be suggested. In presenting these solutions, it should be emphasized that management at the Royal is required to manage through revolutionary change. Here, the speed of t he change process adds to the impact that the change initial will have on the firm, also creating greater levels of fear, suspicion, uncertainty, and ultimately, resistance. First, effective leadership is a critical component of effectively implementing change that the Royal Mail. According to Bennis and Nanus (2003): The new leader is one who commits people to action, who converts followers into leaders, and who may convert leaders into agents of change (p.3). In this respect, effective leaders are not only visionary in their motives and actions (Nanus, 1992; Collins, 2001), but also they are the ultimate agents of change. Here, emotions play a central role. As Boyatzis and McKee (2005) state: Even if they get everything else just right, if leaders fail in this primal task of driving emotions in the right direction, nothing they do will work as well as it could or should (p.3). This can be especially important during periods of transformational change, and especially the revolutionary change proposed at the Royal Mail. Here, leaders not only need to have personal competence in the form of emotional competences such as transparency, but also social compe tences such as empathy and organizational awareness (social awareness competences), but also conflict management and bond building (relationship management competences) (Goleman et al., 2002). As Boyatzis and McKee (2005) state: Great leaders face the uncertainty of todays world with hope: they inspire through clarity of vision, optimism, and a profound belief in their and their peoples ability to turn dreams into reality. Great leaders face sacrifice, difficulties, and challenges, as well as opportunities, with empathy and compassion for the people they lead and those they serve. Whilst the current predicament for employees is stark, a visionary, inspirational leader will be able to communicate the long-term, optimistic view of the Royal Mail; that is, an organisation where employee pensions will have been secured by the Government, a more efficient work environment and organizational structure that will enable employees to develop through greater investment and innovation by man agement, as well as greater job security for those that remain. Whilst this does nothing to quell the resistance amongst those that believe they will not be chosen to remain, the Independent Review clearly highlights that the change has to happen or the Royal Mail Group will not be able to continue in its current format. Leadership has to emphasize how it can help get the company and its employees through a bad situation in the best possible way. Second, change agents can be particularly effective in helping to overcome employee resistance. The change agent starts out where the strategist left off. They are charged with making change programmes a success at the implementation stage. With information scarcity and poor communication being a central factor causing employee resistance to change, the change agent is an important part of the communication process between management and employees. The use of change agents can have a particularly strong effect because of their impact on relationships. As Tierney (1999) states: Strong relationships between supervisors and employees, and among employees and their team members, is associated with employees perceiving that they work in a context characterised by risk-taking and departure from the status quo, open communication, trust, operational freedom, and employee development, five of the necessary conditions for the emergence of individual and organisational change (p.129). Change a gents therefore play an important role in building a psychological climate that is conductive to change (Schneider and Reichers, 1983; Porras and Hoffer, 1986; Tierney, 1999). As a general rule, internal change agents are no more successful in implementing change than their external counterparts. The appropriateness of choosing one over the other depends on the nature of the change, the change outcome, and specific organizational circumstances. An external change agent may benefit the firm by providing experience and advice based on knowledge developed during other change processes that the firm itself is not privy to. The external change agent is also an appropriate choice where employees do not trust management. Alternately, the internal agent may be more sensitive to and knowledge about local conditions within the firm, helping the agent to communicate in a more appropriate manner. This may help in convincing employees that would not be prepared to listen to external change agent s that have no vested interested in them as individuals (Balogun and Hailey, 2004). In the case of the Royal Mail, the problem is that management and employees have a very bad relationship, with employees having a stronger relationship with their unions. As such, unions may be one of the best potential agents for change, even though these have been one of the biggest problems impeding innovation and change in the past. Finally, it has often been suggested that change management is more successful when a pilot of the proposed change is carried out in order to assess the potential problems that could be faced, enabling the organization to re-engineer how the change process is rolled out (Balogun and Hailey, 2004). However, this would be difficult for the Royal Mail because the change it is facing is revolutionary. Such change provides little time to test out different change scenarios. 8.0 Force field analysis Figure 1 is a force field analysis to illustrate why Royal Mail employees may resist change. This highlights not only how difficult it will be to achieve change without significant employee resistance, but also the reasons why relative tensions exist. The rationale for employee resistance is based on the potential for significant job losses, the loss of union power following a restructuring, and the potential costs and disruption that this may cause to employees and customers. Significant job losses anticipated: The transformational changes made to date, which are slight in comparison to what is needed, have resulted in over 40,000 job losses. The proposed change in the Independent Review would mean a significant number of additional job losses, most of which would happen in the Royal Mail, not the Post Office. With the power of the major unions in the postal sector, such job losses will be met with fierce resistance and most likely some industrial action. As such, it has a 5 rating. Weaker union position because of restructuring: The relationship between the unions and the management at the Royal Mail Group is extremely poor, not only because of the power of the unions and their propensity for industrial action and heavily resisting almost any form of management change, but also because of the ability of unions to take their complaints straight to Minister, circumventing management at the Royal Mail Group. The transformation would break up this arrangement and provide the Royal Mail with the autonomy and commercial confidence it needs, but it would also significantly weaken the position of the unions. 5. Cost and disruption could reduce customer numbers: The Royal Mail is relied upon to process and deliver 99% of the UKs post. The level of transformation required, the loss of staff, the inevitable industrial action that will be taken, and so forth will not only be costly but will also damage the Royal Mails reputation and potentially reduce customer needs. 3. Plan: Strategic partnership  between Royal Mail  and private sector  companies to help  bring about change   Political separation of  Royal Mail Transfer pension risk  to government Separation of Royal  Mail and Post Office Strategic investment  in modernisation Massive pension  deficit needs to  be resolved Structural decline  in major product  markets Inefficient structure  and poor labour  relations Significant jobs  losses anticipated   Weaker union  position because  of restructuring Cost and disruption  could reduce  customers numbers Forces for Change Forces against Change Employee resistance is not only reflected in the forces against change, but also the overall pressure of the forces in each direction. In this case, the score for forces against change is 13 whilst the forces for change also scores 13. Out of a possible score of 15, therefore, not only are there considerable forces against change, but employees are also being heavily resisted by the firm, which is pushing equally strongly for change. This increases the overall levels of employee resistance. 9.0 Securing effective change A professor at Harvard Business School and world-renowned change expert, Kotter introduced his eight-step change process in his 1995 book, Leading Change  (Buchanan et al, 2004). Establish a sense of urgency Form a guiding coalition Create a vision Communicate the vision Empower people to act on the vision Create short term wins Consolidate improvements to produce further change Institutionalize new approaches Other models in management literature include Ulrich (1998) seven-steps, Eccles (1994) four step and Collins (1998) n-step guides, all of which echo the same principles as Kotter, vision, leadership, communication and involvement. (Buchanan et al, 2004) What is imperative to carry out the model effectively is a change leader. Change leaders can be thought of as persons who create enough disconfirmation in the organisation to arouse motivation to change (Bennis, Nanus, 1985). Change leaders should therefore have three characteristics if they are to arouse motivation to change and learn: Credibility whatever they say must be believed Clarity of vision Whatever they say must be clear and make sense Ability to articulate the vision They must be able to state verbally and in writing what it is they perceive and what the implications are for the future of the organization (Schein, 1999). In implementing Kotters (1995) 8 steps to change the Royal Mail can follow these actions. 1. Examine opportunities that should be, or could be, exploited. Identify potential threats, and develop scenarios showing what could happen in the future. Start honest discussions, and give dynamic and convincing reasons to get people talking and thinking. Request support from customers, outside stakeholders and industry people to strengthen the argument 2. Identify the true leaders in the organization.   Ask for an emotional commitment from these key people.   Work on team building within the change coalition.   Check the team for weak areas, and ensure that there is a good mix of people from different departments and different levels within the company. 3. Determine the values that are central to the change.   Develop a short summary that captures what is seen as the future of the organization.   Create a strategy to execute that vision.   Ensure that the change coalition can describe the vision. 4. Communicate the change vision. Openly and honestly address peoples concerns and anxieties. Apply the vision to all aspects of operations from training to performance reviews. Tie everything back to the vision.   Lead by example. 5. Identify, or hire, change leaders whose main roles are to deliver the change.   Look at the organizational structure, job descriptions, and performance and compensation systems to ensure theyre in line with the vision.   Recognize and reward people for making change happen.   Identify people who are resisting the change, and help them see whats needed.   Take action to quickly remove barriers. 6. Look for sure-fire projects that can be implemented without help from any strong critics of the change.  Ã‚   Thoroughly analyze the potential pros and cons of the targets.    Reward the people who help the organization meet the targets. 7. After every win, analyze what went right and what needs improving.   Set goals to continue building on the momentum achieved.   Learn about  kaizen, the idea of continuous improvement.   Keep ideas fresh by bringing in new change agents and leaders for the change coalition. 8. Communicate the progress at every opportunity. Tell success stories about the change process.   Include the change ideals and values when hiring and training new staff. Publicly recognize key members of the original change coalition, and make sure the rest of the staff new and old remembers their contributions.   Create plans to replace key leaders of change as they move on. This will help ensure that their legacy is not lost or forgotten. Conclusion The Royal Mail is in a position where change is a necessity to survive, and it must do so quickly. The organization requires better communication from its leaders to enable a joint commitment of its managers and workforce. To enable this it must separate from political leadership. It is essential that a new change strategy is formulated which fits the circumstances. Progress has been show through the Communication Unions (2010) agreement which will help defuse employee resistance. Basic pay will rise by a minimum of 6.9 per cent   Further payments will accompany the phased introduction of change in the workplace   The CWU will play a full part in the introduction, deployment and review of change   The working week will reduce by one hour with no loss of pay   Royal Mail will remain a 75 per cent full-time industry   Existing job security will be further enhanced   Further steps must now be taken to implement modernisation around the agreement, implementation of Kotters 8 steps of change can solidify plans which will help take Royal Mail into modernisation past the 3 year agreement.

Pollution on the Family Farm Threatens the Environment :: Water Polluting Essays Papers

Pollution on the Family Farm When you think of pollution you think of industrial pollution running down a river, or smoke coming out of a factory’s smokestack rising up into the environment. These are all concerns in the world today; however, in this paper will talk about pollution that hits a little closer to home. This paper will discuss about pollution on family run farms in rural America. These pollutions range from private well water contamination to fecal pollution run-off into streams by dairy and beef farms. One of the major concerns in today’s Agricultural system is the use of water, and the short supply of water. A more immediate problem is nitrate contamination in millions of private well around the country. As one can imagine most of these wells are found on private farms around the United States. Nationally 1.4 million households drink water from private wells with nitrate levels that exceed the federal drinking water standard of 10 parts per million (ppm)( Ready, R., & Henken, K.). There is an estimated damage to a household from drinking water from a nitrate contaminated well to be $635 per year, with a total damage of almost $900 million per year to private well owners (Ready, R., & Henken, K.). Over 25% of the water used by households in the United States comes from groundwater. One of the major sources of nitrates in groundwater is caused by agricultural activities, including chemicals applied to crops and waste from livestock production (Ready, R., & Henken, K.). The main problem with livestock waste and chemicals is their tendency to diffuse in water, which means they cannot be easily contained or pinpointed to the source. According to a study by the Great Plains Agricultural Council, agricultural land is the largest contributor of non-point source pollution to natural water resources in the High Plains region and throughout the United States. In this survey they found that Nitrate-N was the most commonly detected agricultural chemical in surface and groundwater (Elrashidi, M., Mays, M., Peaslee, S., & Hooper, D.) Another topic that ties into pollution and threatens water resources is agricultural subsidies provided by the government. A report from the Organization for Economic Cooperation and Development says that â€Å"Agricultural subsidies threaten land and water resources and create artificial incentives to expand farm production† (Organization for Economic Cooperation and Development). Pollution on the Family Farm Threatens the Environment :: Water Polluting Essays Papers Pollution on the Family Farm When you think of pollution you think of industrial pollution running down a river, or smoke coming out of a factory’s smokestack rising up into the environment. These are all concerns in the world today; however, in this paper will talk about pollution that hits a little closer to home. This paper will discuss about pollution on family run farms in rural America. These pollutions range from private well water contamination to fecal pollution run-off into streams by dairy and beef farms. One of the major concerns in today’s Agricultural system is the use of water, and the short supply of water. A more immediate problem is nitrate contamination in millions of private well around the country. As one can imagine most of these wells are found on private farms around the United States. Nationally 1.4 million households drink water from private wells with nitrate levels that exceed the federal drinking water standard of 10 parts per million (ppm)( Ready, R., & Henken, K.). There is an estimated damage to a household from drinking water from a nitrate contaminated well to be $635 per year, with a total damage of almost $900 million per year to private well owners (Ready, R., & Henken, K.). Over 25% of the water used by households in the United States comes from groundwater. One of the major sources of nitrates in groundwater is caused by agricultural activities, including chemicals applied to crops and waste from livestock production (Ready, R., & Henken, K.). The main problem with livestock waste and chemicals is their tendency to diffuse in water, which means they cannot be easily contained or pinpointed to the source. According to a study by the Great Plains Agricultural Council, agricultural land is the largest contributor of non-point source pollution to natural water resources in the High Plains region and throughout the United States. In this survey they found that Nitrate-N was the most commonly detected agricultural chemical in surface and groundwater (Elrashidi, M., Mays, M., Peaslee, S., & Hooper, D.) Another topic that ties into pollution and threatens water resources is agricultural subsidies provided by the government. A report from the Organization for Economic Cooperation and Development says that â€Å"Agricultural subsidies threaten land and water resources and create artificial incentives to expand farm production† (Organization for Economic Cooperation and Development).

The Benefits of Reading Shakespeare :: William Shakespeare

The wonders of Shakespeare As students we can concur with you that the works of Shakespeare are some of the most challenging that we are obliged to study in school. He does not seem to use English at all and his works are almost always lengthy and tragic. However, you can benefit from reading and understanding his writings. The fact that you as a student dislike Shakespearean Literature is something that we are well aware of. As you get more involved in reading his works though, you will be able to developed sharpened comprehension skills, better understanding his style of writing and you feel a sense of fulfillment. Yes, Shakespeare is challenging. In the first year of high school for most of you, Romeo and Juliet will be studied. What will you do? For most people the first experience is horrible. The play is long and there are all types of words like ?thee? and ?thy? which no one understands. However, the only way to get used to and understanding this is by reading more of his literature. One cannot expect to understand Shakespeare if they do not try their best to honestly read his works. So it will be best if you can sort of take it all in and have a positive attitude. Life throws a lot of things at us that we do not like, this is one of them. Remember to always approach Shakespearean Literature with a positive attitude. Reading Shakespeare is beneficial in that it helps build one?s comprehension skills. Shakespeare?s works are written in old English and so because of this, it is hard to understand. You will have to translate while reading. This is good because it improves your understanding capacity. It is excellent training for the brain. It will also help you to better understand and comprehend other works of literature. Doing this will help you to raise your grades, and who does not like good grades. With out it, you may not get into the collage you want or are capable of getting into. The works of Shakespeare is not fun for most of you. One way that you can fix this is by trying to make the subject more fun. Sometimes the subject maybe confusing but after reading it a couple of times you start to understand it and know the story line behind the literature.

Rousseau, the Individual, the State, and David’s The Oath of the Horati

Rousseau, the Individual, the State, and David’s The Oath of the Horatii Rousseau’s view on the relationship between the individual and the state and David’s painting ‘The Oath of the Horatii’ are two different genres with the same views, having French Revolution as the connecting factor. David’s painting is not done for art sake but rather an art for the people sake. His painting does not include only aesthetic purposes but includes with ulterior motives. David has a preconceive notion in his mind and has decided to give a pictorial representation of the preconceived notion and exploits all his techniques to ensure what is in his mind. It is because of Rousseau’s impact of philosophy that David was able to use his medium of painting to achieve his purpose. In ‘The Oath of Horatii’, Rousseau’s impact on David is expressed very well in the David’s neoclassical style which is characterized by clarity of line, logical and balanced composition, restrained facial expression, bold effects of light and a minimum of distracting detail. It is very apt for David’s purposes since the style enhances and highlights David’s purposes in conveying his political messages. The Horatii were chosen as champions of ancient Rome (Audio-Visual Notes 2001) and the legitimacy of being chosen as champions suggests the power of the state. According to Jean-Jacques Rousseau, a person or institution has authority if they are able to command others to do things. That authority is legitimate only if the person, or institution, possesses the right to command others. To be legitimate, the authority the state has over the people must come from the people themselves, and not from a single entity such as the king. Power that comes from such sources is usually referred to as naked power. In such a scenario, we cannot totally agree that the Horatii were comfortable with the title as champions. They might be indulged to obey the state because they ought to, or because they are afraid of the consequences. In contrast, they might be honoured to be chosen as champions of Rome and this title might influence them into offering their lives on behalf of the country. On the viewer’s left, a third of the vertical space is dedicated to three men, Horatii, who are sons to the man, Horatius. The lights flood across the scene onto the viewer’s right side, illuminating the main characters and presenting th... ...r heads are facing down with eyes closed with their backs slouching. These choices of colours, postures and gestures suggest that David wants to create the solemn ambience within the female figures and the contradiction of their particular will against the general will of the state. In Rousseau’s view, particular will is concerned with an individual’s advantage. The ladies may be convinced by their three brothers and their father to think that their particular will is the product of appetite while general will is the product of reason. Since a person acting on his appetite is slavish and bad, while a person acting on reason is noble and good, they should therefore obey the general will and allow their brothers to fight; even to the extent of having duels with their own family members. With the cross referencing between Rousseau’s views and David’s painting â€Å"The Oath of the Horatii† that has been presented, we can conclude that it is because of Rousseau’s impact of philosophy that David was able to use his medium of painting to achieve his purpose and this is evident through the pictorial representation in conveying particular will and the general will of â€Å"The Oath of the Horatii†.

Basic Considerations

Hall's evaluation criteria is being applied to gather knowledge of the theoretical adequacy regarding Beck's Theory of Postpartum Depression. The research article â€Å"From Practice to Midrange Theory and Back Again† chronicles this substantive midrange nursing theory of Cheryl Attain Beck (Lassie & Ferguson, 2005). As referenced by the authors, the major concepts of Beck's theory are clearly Identified as loss of control, encountering terror, dying of self, struggling to survive, and regaining control (Lassie & Ferguson, 2005).Beck first determined the core concept or basic psychological Issue of postpartum mood disorder as loss of control (Beck, 1993). Women suffering from this disorder lack control over their emotions, thought processes, and actions which Beck referred to as walking a fine line between sanity and Insanity (Beck, 1993). The remaining four concepts or stages emerged from the data analysis, of Beck's grounded theory study, as the participants attempted to cop e with the Issue concerning the core concept – loss of control (Beck, 1993).In regards o the concept of dying of self, Beck illustrated a partial audit trail for the construct of this concept from the data (Lassie & Ferguson, 2005). Furthermore, Beck precisely explained the major concepts and supported them with direct quotes from the participants of the study (Lassie & Ferguson, 2005). These major concepts are moderately abstract since the phenomena of postpartum depression is measured indirectly rather than through observed evidence. For each major concept, three levels of coding were identified (Beck, 1993).The linear design of the diagram is structured so that the concepts serve as headings which explicate the progression and relationship toward the psychological process used to resolve the fundamental issue of postpartum depression (Beck, 1993). Internal analysis and evaluation.

Case Study : Employee Resoursing Essay

01. Executive Summery Country consumer Products Company is a company which need to market their newly developed baby soap ranges. Because of that they need to fill the vacancy of brand manger immediately. They advertised the vacancy without proper supervision and they prepared it in a hap hazard manner. From the limited applicants they selected one candidate to perform the job. To select the employee they conducted interviews hurriedly without paying much attention to the standard way of performing the interviews. After that they directly appoint newly recruited employee, Mr. Anton to perform the job. Mr. Anton missed the opportunity to get proper induction program from the company. Gradually he couldn’t perform the job up to the expected level and it cause to de-motivate the other employee. Due to the improper HR planning, absence of proper strategy to attract employees, improper recruitment, selection and induction Processes Company couldn’t recruit right person to the job. It also caused to lost revenue and orders for the particular product ranges. To overcome the above obstacles the company need to implement effective HR practises within the company. Through proper HR planning, proper recruitment, selection and Induction Company can attract most suitable employee to the company. As a solution for the current situation of the company, they can extend the probation period of Mr. Anton or terminate his job and recruit new employee for the post f brand manager. Both opportunities have their own advantages and disadvantages. In the light of considering the above case its better if they can extend the probation period of Mr. Anton. It will provide long term benefits to the company and it will protect the goodwill of the company. 02. Issues involved in the case In the light of considering the case of Country Consumer Products Company following issues can identify from the case. * Having wrong candidate for the organization Country consumer Product Company needed an employee who has enough competencies to meet the goals and objectives of newly introduced baby soap ranges. It was a huge responsibility for the employee because the products are new to the market and need more promotions to market the product in a competitive environment. But the company lost many orders and they had to bear huge cost because of the wrong decisions on the recruitment of the brand manager. Due to the improper planning the organisation couldn’t find the right fit to the organisation. There is an old saying that â€Å"one dirty fish pollutes the entire pond†. Automatically these failures expand to the other employees and it causes to the de-motivated the other employees. * Not having proper strategy to attract right people From the inception of the decision of the recruitment of the new employee the company acts in a wrong way. It means the company couldn’t attract the most suitable candidates with the relevant qualifications, Expertises and skills. The company couldn’t attract to most suitable employee. Due to the improper selection of advertising Sources [weekday news paper] and lack of advertising skills missed necessary information which should be the advertisement of brand manager. Because of that company failed match the human recourses with the objectives of the company. * Not having proper recruitment process to select right candidate Country consumer Product Company did not handle the proper way to search for prospective employees and they did not simulate them to apply for jobs. In the recruitment process they did not select the right recruitment source. They did advertising in a improper method [week days] and they developed in a hurriedly and sent directly to the news paper office therefore they missed necessary parts of a slandered advertisement due to the above reasons they had only restricted choices and they couldn’t absorb the right blood to the organisation. In absence of the standard selection process, limited the possibility to select the right applicant. * Not having proper induction and placement Country Consumer Company did not placed Mr. Anton in a suitable job. They just thought on the suitability of the individual to the job and they did not think on the suitability of the job to the individual. Due to that Mr. Anton was not competent enough to perform the job. He always depend subordinates and there were no proper guidance for the branding team. Also Mr. Anton missed the opportunity to get proper induction which can identify the surrounding of the practices, policies and the purposes of the organization. Because of the hurry of the company they directly appoint Mr.Anton to perform the job. Due to the improper induction and placement the company couldn’t get the maximum benefit from the particular employee. * De-motivated and frustrated employees due to the poor HR practices The company couldn’t get right employee for the place of brand manager for newly introduced baby soap ranges Due to the improper HR planning, recruitment, selection and placement. In the absence of proper guidance, employees who were under the supervision of Mr.Anton had frustrated minds. Because in the beginning they had more orders but gradually they had lost them and couldn’t achieve the given targets. Therefore it caused to decrease the motivation among the employees. 03. Recommendations to overcome the obstacles To overcome the above issues following recommendations can be used as the alternative solutions to this case. * Integrating HR planning with goals and objectives of the organization Country consumer products Company should determine the requirement of human recourse to achieve its strategic goals of the company. Company should identify the right people with the proper skills and have to motivate them to achieve higher performance. Company can automatically achieve the goals and the objectives through people. Also it needs to create interactive links between business objectives and people planning activities. * Establish and develop strategies to attract employees to the organization Employees are assets for an organization. Therefore company should attract right candidate with proper qualifications and expertise. To attract right candidate for the company, first they should analyze the job to identify the requirements of the job of brand manager. It gives a solid basis for job related employment decisions. After the job analysis HR department need to prepare the job specification and the job description. Job description describes the details of the job of a brand manager, reporting relationships, overall objectives, main activities and tasks. Through the job specification the company can convey what kind of characteristics that are needed to perform the job of brand manager. Through job analysis the company can attract the right blood among pool of people. * Establish recruitment and selection procedure which help to hire the right person HR department of the company needs to establish proper process to search prospective employees. First there should be an effective HR department within the company and they should analyze the future and current human requirement. Through the job analysis, job specification and the job description should be developed. Then it should send to the relevant department heads to the confirmation. For need of brand manager it should send to the head of the marketing department. It will allow the company to confirm the information under the supervision of the authorised party. For the above post company can select advertising, Employment agencies, secondments etc. to select people. Advertisement should be properly developed and should contain essential information. To advertise the job can use week end news paper or commonly use media. Finally it needs to assess the effectiveness of the recruitment process. * Establish proper induction and selection procedure To select the qualified personal company should follow well managed selection process. For that they can conduct interviews, examinations and referral checking etc. For the immediate post of brand manager, interviews can conduct to identify the suitability of the employee to the job. Interviews should well-planned and there should be qualified interview panel including the head of marketing department. There should be Fair evaluation criteria and every candidate should have equalant chance to be select. Through a proper selection company can select best among the good. Also it must be a mandatory requirement to have 1 month induction programme for the all new employees. Because of that they can familiar to the company environment. * Implement proper HR planning process in order to get right people to the current and requirements of the organization The success of country consumer Products Company is directly linked to the performance of those who work for that business. Underachievement can be a result of workplace failures. Because hiring the wrong people or failing to anticipate fluctuations in hiring needs can be costly, it is important that the company put effort into human resource planning. Planning for HR needs will help to ensure the employees have the skills and competencies which the business needs to succeed. A HR plan works hand in hand with the business plan to determine the resources which need to achieve the business’s goals. It will better prepare for staff turnover, recruitment, and strategic hiring and alleviate stress when the company have emergency (last-minute hiring needs). Not only for the country consumer Products Company but also have every organization needed to have a proper HR planning process. Because it provides quality workforce, Reduces labour costs, Facilitates rise in skills, Effective motivation, Safety of health. 04. Conclusion Country consumers Product Company failed to achieve their sales target and goals of the organisation due to their improper HR practices poor HR plantings selection of unsuitable recruiting sources and absence of proper selection and induction made the sales drop. Because of that they had restrict choice to select the suitable candidates for the company. However they selected Mr. Anton as their brand manager. Gradually Mr. Anton couldn’t achieve the objectives and frustrated about the job. That course to de-motive other employees too. As a result of that the company have two options regarding the Mr. Anton. First one is to extend his production period. Without taking him directly as a permanent employee they can hold under the production period. Because of that Mr. Anton can understand the surroundings of the organisation and he can understand department processes structure and system of the company. Through working on the job he can directly get an idea about with his responsibilities and duties, who are their clients and customers. How to perform a team work, how he have to provide the guidance to the team through the training he will perform better. Also Mr. Anton can motivate himself and it cause to increase the confidence to perform the job. Apart from that above advantages the company has to bear extra lost to train him again. It will get more time and automatically it will cause to reduce their revenges. The second option is to terminate the job of the Mr. Anton due to the poor performance. If they terminate Mr. Anton they need to recruit another employee by the following proper HR practices. They can get the most suitable employee among the qualified people. But they need to bear huge cost including leaving cost of Mr. Anton. To recruit another employee they need bear opportunity cost of recruiting, selecting and training of the particular employee. Also there is a huge possibility to engage with the labour department activities, If Mr. Anton file a case on there. Also Mr. Anton will recommend the company as an unhealthy company for an employee and it will create a bad image with in the market Therefore considering all the disadvantages and advantages the company should select a better option whether to terminate Mr. Anton or extend his probation period. 05. Implementation According the point of my view if the company can extend the probation period of the Mr. Anton it will provide more benefits to the company and to the Mr. Anton. Through proper training and a proper induction Mr. Anton will perform his job in a high level. First the company should have to give an introduction about the organisation, department structure and the processes. Through this he can get the idea of the full picture of the company. For this company can use past annual reports, product manual, websites and etc. One authorised party [marketing manager] can arrange a small company visit and identify the process physically and to identify the other top, middle and lower level employees. This practically causes to increase the confidence level of the Mr. Anton. After the introduction the company can assign little responsibility to Mr. Anton to work on it. There should be a proper guidelines and a continuous supervision on Mr. Anton through this Mr. Anton can learn how the job shou ld be. Perform and with the direct responsibilities of him. He should be advised how to guide a team to achieve the targets. If the Mr.Anton needs more educational qualifications company can sponsor him to get further education. To cost of the training company need to well plan the training program from the beginning to end. On the job training can reduce the cost of training. Because he learns when work. It save the also. Step by step Mr.Anton will perform better and better. It will protect the image of the company, cost and the time. Also company’s Human Resource department need to be more focus on HR practices. They need to plan the HR requirements and need to adjust all the other recruitment and the selection processes to get the most suitable candidates for the job. They need to concentrate to gain fresh, innovative, competitive blood to the company. Furthermore company need to assess the performances of the Mr. Anton and need to check whether there is a performance gap. To assess the performance in the probation period company need to record all positive and negative achievements created by the Mr.Anton. Apart from terminate the job of Mr.Anton, extending the probation period increases the confidence level and the mental strengths of him. It will provide long term benefits and will protect the goodwill of the company.